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Hauri (ViRobot) False Positive & Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is Hauri (ViRobot) flagging your website or file?

If Hauri (ViRobot) is flagging your site or a file — often showing up as generic malware/PUA detections (ViRobot labels, e.g. Trojan.Win32.*, Suspicious) — it is either a real infection or a false positive from a past issue. Here is how to get it cleared.

Step 1 — Confirm it is really a false positive

Do not request removal while malware is still present, or the flag returns. Check first:

If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.

Step 2 — Report the false positive to Hauri (ViRobot)

Hauri (ViRobot) is email-only via its virus lab. Submit here: viruslab@hauri.co.kr (email)

  1. Email viruslab@hauri.co.kr.
  2. Attach the flagged file (zip + password “infected” if needed) or include the VirusTotal link.
  3. Quote the ViRobot detection name and verdict.
  4. Explain the file is legitimate (purpose, signer, source).
  5. Ask for a whitelist/signature fix and confirmation.

Good to know: HAURI Inc. is an independent Korean vendor; no public form exists, so the virus lab mailbox is the only route.

Step 3 — If the warning keeps coming back

A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix. I am a USA-based WordPress security specialist: I remove the infection completely, submit the delisting on your behalf, and harden the site so it stays clean.

Get my site cleaned · See how it works · read my client reviews.

Frequently asked questions

How long does Hauri (ViRobot) take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days. Submitting while still infected only restarts the clock.

It keeps coming back — why? Because the real infection (a backdoor, rogue admin, or database payload) is still there. A full cleanup stops the loop.

More removal guides: Emsisoft, AegisLab, Acronis · all vendor guides · full report-link directory.