Home › Antiy-AVL False Positive & Blacklist Removal

Antiy-AVL False Positive & Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is Antiy-AVL flagging your website or file?

If Antiy-AVL is flagging your site or a file — often showing up as Trojan/Generic.ASMalwS.*, GrayWare/Win32.* and similar generic/PUA labels — it is either a real infection or a false positive from a past issue. Here is how to get it cleared.

Step 1 — Confirm it is really a false positive

Do not request removal while malware is still present, or the flag returns. Check first:

If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.

Step 2 — Report the false positive to Antiy-AVL

Antiy-AVL is email-only; there is no public false-positive form. Submit here: avlsdk_support_vt@antiy.cn (email)

  1. Email avlsdk_support_vt@antiy.cn.
  2. Subject: “False Positive: file detected by Antiy-AVL.”
  3. Attach the file (or a password-protected zip) or give the VirusTotal/SHA-256 link.
  4. State the Antiy-AVL label and why it is legitimate.
  5. If it bounces, resend to support@antiy.cn.

Good to know: Email-only. The antiy.net contacts page now lists support@antiy.cn; some older avlsdk_* addresses have bounced, so keep support@antiy.cn as a backup.

Step 3 — If the warning keeps coming back

A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix. I am a USA-based WordPress security specialist: I remove the infection completely, submit the delisting on your behalf, and harden the site so it stays clean.

Get my site cleaned · See how it works · read my client reviews.

Frequently asked questions

How long does Antiy-AVL take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days. Submitting while still infected only restarts the clock.

It keeps coming back — why? Because the real infection (a backdoor, rogue admin, or database payload) is still there. A full cleanup stops the loop.

More removal guides: Avira, G Data, K7 · all vendor guides · full report-link directory.