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SURBL Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is SURBL blocking your website?

If your site is listed by SURBL — your domain on the SURBL multi list, flagged AB (abuse), PH (phishing), or MW (malware) — it usually means it was hacked or abused at some point. Here is how to get cleaned up and delisted.

Step 1 — Make sure the site is actually clean

Requesting delisting while the problem is still live just gets you re-listed. Check first:

If anything turns up, get it fully cleaned first — removing the visible malware is not enough if a backdoor remains.

Step 2 — Request delisting from SURBL

SURBL takes delisting requests via the form linked from its lookup result. Start here: surbl.org/lookup

  1. Look up your domain at surbl.org/lookup and note which sub-list (AB/PH/MW) flagged it.
  2. Fix the root cause — clean the hacked/phishing/malware content and secure the site.
  3. Use the removal form linked from the lookup result, documenting exactly what you found and fixed.
  4. Save the ticket number returned.
  5. Allow 24–48h for delisting to propagate.

Good to know: SURBL lists websites/URLs that appear in spam, not senders — your domain can be listed even if you do not send email. Only the official ticket form gets requests handled.

Step 3 — If it keeps coming back

A listing that returns means the infection or abuse was never fully resolved — usually a backdoor, a rogue admin, or malware in the database. As a USA-based WordPress security specialist I remove it completely, submit the delistings for you, and harden the site so it stays clean.

Get my site cleaned · See how it works · read my client reviews.

More guides: Netcraft, SORBS, Microsoft Defender SmartScreen · all blacklist & antivirus guides · full report-link directory.