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Trojan Remover False Positive & Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is Trojan Remover flagging your website or file?

If Trojan Remover is flagging your site or a file — often as Trojan Remover database labels — it is either a real infection or a false positive. Here is how to get it cleared.

Step 1 — Confirm it is really a false positive

Do not request removal while malware is still present, or the flag returns. Check first:

If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.

Step 2 — Report the false positive to Trojan Remover

Trojan Remover (Simply Super Software) takes corrections by email. Submit here: support@simplysup.com (email)

  1. Note the flagged item and file/hash.
  2. Email support@simplysup.com with the details and request a database correction.
  3. Explain why the file is legitimate.
  4. The fix ships in a Trojan Remover database update — re-scan to confirm.

Good to know: Still maintained (2026 builds), but it is a standalone consumer scanner, NOT a VirusTotal engine, so it never appears in VirusTotal results — report directly to the vendor.

Step 3 — If it keeps coming back

A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix, as a USA-based WordPress security specialist who handles the cleanup and the delistings for you.

Get my site cleaned · See how it works · read my client reviews.

Frequently asked questions

How long does Trojan Remover take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days.

It keeps coming back — why? Because the real infection is still there. A full cleanup stops the loop.

More removal guides: Trustlook, AVZ (Antiviral Toolkit), Malwarebytes (Browser Guard) · all vendor guides · full report-link directory.