Is SRN Micro / Solo Antivirus flagging your website or file?
If SRN Micro / Solo Antivirus is flagging your site or a file — often as “Solo” engine labels — it is either a real infection or a false positive. Here is how to get it cleared.
Step 1 — Confirm it is really a false positive
Do not request removal while malware is still present, or the flag returns. Check first:
- Run my free Is My Site Hacked? checker.
- Cross-check on VirusTotal.
If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.
Step 2 — Report the false positive to SRN Micro / Solo Antivirus
SRN Micro (India) takes samples at its virus lab address. Submit here: vlab@srnmicro.com (email)
- Note the Solo detection name and file hash.
- Email vlab@srnmicro.com with the sample (zipped, password “infected”) or a link and an explanation that it is clean.
- Provide publisher/signature info.
- Re-test after they issue an updated definition.
Good to know: Minimally active legacy vendor; parts of srnmicro.com appear stale, so replies may be slow. A “Solo/SRN” VirusTotal hit is likely a stale or misattributed result worth verifying.
Step 3 — If it keeps coming back
A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix, as a USA-based WordPress security specialist who handles the cleanup and the delistings for you.
Get my site cleaned · See how it works · read my client reviews.
Frequently asked questions
How long does SRN Micro / Solo Antivirus take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days.
It keeps coming back — why? Because the real infection is still there. A full cleanup stops the loop.