cyber security 10

Blacklisted?

If your website has been blacklisted and visitors are receiving warnings, DrGlenn has some self-help for you. If the blacklist is in the list below, use the contact info to reach out and get yourself delisted. If not, please come back and report the blacklist and how to remove it using the form on this page. Be sure to include all the links and details so DrGlenn can help others that have the same issue. Blacklists are very frustrating. Together, we can clean it up and get you back on track. 

Report NEW Blacklist Removal Links

BlackList Name

How to Report False Positive to the Blacklist

360kefu@360.cn
 AhnLabhttps://global.ahnlab.com/site/support/virusreport/virusReport.do
 Cyberoamhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Avira
Acronishttps://kb.acronis.com/content/62189
Ad-Awarehttps://www.adaware.com/report-false-positives
AegisLabsupport@aegislab.com
Agnitumtrojans@agnitum.com
Ahnlabe-support@ahnlab.com, samples@ahnlab.com
AhnLab-V3v3sos@ahnlab.com
Alibabavirustotal@list.alibaba-inc.com
Alyac (Estsoft)esrc@estsecurity.com
Antivircleanset@avira.com, virus_malware@avira.com, virus@avira.com
Antiyavlsdk_support_vt@antiy.cn
Antiy-AVLhttps://www.antiy.net/contacts/
Arcabitvirus@arcabit.com
Ashampoohttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender
Auslogicshttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender
Avastvirus@avast.com
https://www.avast.com/false-positive-file-form.php
AVGhttp://www.avg.com/submit-sample
https://www.avg.com/en-us/false-positive-file-form
http://samplesubmit.avg.com/us-en/false-detection
Avirahttps://www.avira.com/en/analysis/submit
Avira AntiVirhttps://analysis.avira.com/en/submit
AVZhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky
Babableobu@babable.com
Baidubav@baidu.com, gaoyingchun@baidu.com
BitDefendervirus_submission@bitdefender.com
https://www.bitdefender.com/consumer/support/answer/40673/
http://www.bitdefender.com/site/Main/automaticSampleUploader/
Bkavfpreport@bkav.com
bkav@bkav.com
bkav@bkav.com.vn
BluePoint Securityfp@bluepointsecurity.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
BullGuardhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender
ByteHerobytehero@163.com
CAT-QuickHealhttps://www.quickheal.com/submitticket/
Certegohttps://www.certego.net/en/contatti/
ClamAVhttp://www.clamav.net/reports/fp
https://www.immunet.com/false_positive
Clean-MXabuse@clean-mx.de
CMCvulambang@cmcinfosec.com, support.is@cmclab.net
Comodomalwaresubmit@avlab.comodo.com
https://www.comodo.com/home/internet-security/submit.php falsepositive@avlab.comodo.com
https://www.comodo.com/home/internet-security/submit.php
Constant Guard/xfinityhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Symantec
CrowdStrikeVTscanner@crowdstrike.com
CrowdStrike FalconVTscanner@crowdstrike.com
Cybereasonvt-feedback@cybereason.com
Cylancecylancefilesubmit@cylance.com
https://web.archive.org/web/20190929165253/https://home-support.cylance.com/hc/en-us/articles/360026236014-FAQ-VirusTotal-Inquiry
CyRadarvirustotal@cyradar.com
Cyrenhttps://www.cyren.com/support/reporting-av-misclassifications
DNS8dns8@layer8.pt
Dr. Webhttps://vms.drweb.com/sendvirus/
DrWeb:vms@drweb.com
eGambithttps://tehtris.com/en/false-positive-negative-requests/
eGambit (Tehtris)https://tehtris.com/egambit_fp.php
Elastichttps://discuss.elastic.co/t/submitting-false-positives/232322
Emcomalware@emcosoftware.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Emsisoftsubmit@emsisoft.com
fp@emsisoft.com
Endgameinfo@endgame.com
eScanfp@escanav.com
http://support.mwti.net/support/index.php
ESEThttps://support.eset.com/kb141/?page=content&id=SOLN141
ESET-NOD32https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab#SubmitFile
Faronicssupport@faronics.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
FireEyevirustotal@fireeye.com
Forcepoint (websense)suggest@forcepoint.com
Fortinetsubmitvirus@fortinet.com
Fortinet/FortiGuardsubmitvirus@fortinet.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
FortKnox SpyEmergency/Netgatemailto:research@spy-emergency.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
F-Protviruslab@f-prot.com
F-Prot/FRISKhttp://support.f-prot.com/index.php?/Tickets/Submit/RenderForm/7
F-Securespyware-samples@f-secure.com, vsamples@f-secure.com
https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample
https://www.f-secure.com/us-en/business/support-and-downloads/submit-a-sample
G Datahttps://su.gdatasoftware.com/us/sample-submission/
https://www.gdatasoftware.com/faq/consumer/submit-a-suspicious-file-app-or-url
Gridinsofthttps://anti-malware.gridinsoft.com/false-detect/
Hacksoftvirus@hacksoft.com.pe
Hauriviruslab@hauri.co.kr
Hitman Prohttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft
HomePagesupport@aegislab.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Ikarusfp@ikarus.at, samples@ikarus.at
probe@ikarus.at
Immunet Protecthttp://www.immunet.com/contact/index.html
Invinceainfo@invincea.com
Jiangminsupport@jiangmin.com
shaojia@jiangmin.com
K7reportfp@labs.k7computing.com
k7viruslab@labs.k7computing.com
reportfp@k7computing.com <reportfp@k7computing.com>;
K7AntiVirus / K7GWsupport@k7computing.com
Kasperskyhttps://opentip.kaspersky.com/
https://my.kaspersky.com/?logonSessionData=MyAccount&returnUrl=en%2fkpc%2fsupport%2fviruslab
Kaspersky:newvirus@kaspersky.com
Kingsoft (Cheetah)operation@cmcm.com
Lavasoft Ad-Awarehttp://lavasoft.com/support/securitycenter/report_false_positives.php
Lionichttps://www.lionic.com/reportfp/
Lumensionhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Norman
Malwarebyteshttps://forums.malwarebytes.org/index.php?/forum/42-file-detections/
MAX (SaintSecurity)root@malwares.com
MaxSecuretech@maxpcsecure.com
McAfeevirus_research@avertlabs.com
https://mysupport.mcafee.com/Eservice/Default.aspx
virus_research@mcafee.com?subject=FALSE%3A%20This%20Sample%20Is%20A%20False%20Positive&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
virus_research@mcafee.com?subject=FALSE%3A%20This%20Sample%20Is%20A%20False%20Positive&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
McAfee-GWvirus_research_gateway@avertlabs.com
Microsoftmmpc@submit.microsoft.com
Microsoft Security Essentialshttps://www.microsoft.com/security/portal/Submission/Submit.aspx
Microworldsamples@escanav.com
Moon Securehttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Immunet_Protect
Msecurehttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Ikarus
Nod32/ESETsamples@eset.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
NoraScansupport@noralabs.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Norman:analysis@norman.no, support@norman.com
nProtect (Inca)virus_info@inca.co.kr
Palo Altovt-pan-false-positive@paloaltonetworks.com
Pandafalsepositives@pandasecurity.com, virussamples@pandasecurity.com
https://www.pandasecurity.com/usa/homeusers/support/contact.htm?ts=1
https://pandasecurity.com/usa/homeusers/support/contact.htm?ts=1
falsepositives@pandasecurity.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Phising Databasehttps://github.com/mitchellkrogza/Phishing.Database#please-remove-my-domain-from-this-list-
Preventonsample@preventon.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Qihoo-360https://www.360totalsecurity.com/en/suspicion/false-positive/
QuickHealviruslab@quickheal.com
Risinghttp://mailcenter.rising.com.cn/filecheck_en/
Roboscan/ALYachttp://www.roboscan.com/support/virus_report.aspx
Sangfor Engine Zerosave@sangfor.com.cn
SecureAge APEXhttps://uav.secureage.com/falsepositive/
Sentinel Onereport@sentinelone.com
ShawSecurehttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#McAfee
SmartCOPsupport@s-cop.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Sophossamples@sophos.com
https://secure.sophos.com/support/samples
Spybot Search & Destroyhttp://www.safer-networking.org/contact/detections/
SRN/Solo Antivirusvlab@srnmicro.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Symantechttps://submit.symantec.com/false_positive/
avsubmit@symantec.com
https://symsubmit.symantec.com/
Tachyonisarc@inca.co.kr (include detection name)
TencentTAVfp@tencent.com
TheHackervirus@hacksoft.com.pe, falsopositivo@hacksoft.com.pe
thirtyseven4analyze@thirtyseven4.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Trapminefp@trapmine.com
TrendMicrohttps://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html
virus@trendmicro.com, virus_doctor@trendmicro.com
http://esupport.trendmicro.com/solution/en-us/1037634.aspx
Trojan Remover/Simply Super Softwaresupport@simplysup.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
Trustlookbd@trustlook.com
TrustPortsupport@trustport.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
TrustwaveADavidi@trustwave.com
Untanglehttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Immunet_Protect
VBA32feedback@anti-virus.by
Verizon Internet Securityhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#McAfee
VIPREhttps://www.vipre.com/support/submit-false-positive/
Vipre/Sunbelt/Threattrackhttps://www.vipreantivirus.com/support/submissions/false-positive.aspx
Vir.IThttp://www.tgsoft.it/english/file_sospetti_eng.asp
VirIThttps://www.tgsoft.it/clienti/inviaFile.asp
ViRobotviruslab@hauri.co.kr
VirusBlokAda/VBA32feedback@anti-virus.by?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected
VirusDiepartners@virusdie.com
VIRUSfighterhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Sophos
Webroothttps://www.webroot.com/us/en/business/support/vendor-dispute-contact-us
https://www.webrootanywhere.com/servicewelcome.asp
Xvirushttp://xvirus.net/submit.html
Yandexyandex-antivir@support.yandex.ru
Yomiyomi-false-positives@yoroi.company
Zemanahttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#G_Data
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Ikarus
https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Dr._Web
Zillyavirus@zillya.com
antivirus@zillya.com
ZoneAlarmzonealarm_VT_reports@checkpoint.com
https://opentip.kaspersky.com/
ZoneAlarm/Check Pointhttps://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky
Zonerfalse@zonerantivirus.com