
Blacklisted?
If your website has been blacklisted and visitors are receiving warnings, DrGlenn has some self-help for you. If the blacklist is in the list below, use the contact info to reach out and get yourself delisted. If not, please come back and report the blacklist and how to remove it using the form on this page. Be sure to include all the links and details so DrGlenn can help others that have the same issue. Blacklists are very frustrating. Together, we can clean it up and get you back on track.
Report NEW Blacklist Removal Links
BlackList Name | How to Report False Positive to the Blacklist |
360 | ke**@36*.cn |
AhnLab | https://global.ahnlab.com/site/support/virusreport/virusReport.do |
Cyberoam | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Avira |
Acronis | https://kb.acronis.com/content/62189 |
Ad-Aware | https://www.adaware.com/report-false-positives |
AegisLab | su*****@ae******.com |
Agnitum | tr*****@ag*****.com |
Ahnlab | e-*******@ah****.com, sa*****@ah****.com |
AhnLab-V3 | v3***@ah****.com |
Alibaba | vi********@li**.com |
Alyac (Estsoft) | es**@es*********.com |
Antivir | cl******@av***.com, vi***********@av***.com, vi***@av***.com |
Antiy | av***************@an***.cn |
Antiy-AVL | https://www.antiy.net/contacts/ |
Arcabit | vi***@ar*****.com |
Ashampoo | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender |
Auslogics | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender |
Avast | vi***@av***.com https://www.avast.com/false-positive-file-form.php |
AVG | http://www.avg.com/submit-sample https://www.avg.com/en-us/false-positive-file-form http://samplesubmit.avg.com/us-en/false-detection |
Avira | https://www.avira.com/en/analysis/submit |
Avira AntiVir | https://analysis.avira.com/en/submit |
AVZ | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky |
Babable | ob*@ba*****.com |
Baidu | ba*@ba***.com, ga*********@ba***.com |
BitDefender | vi**************@bi*********.com https://www.bitdefender.com/consumer/support/answer/40673/ http://www.bitdefender.com/site/Main/automaticSampleUploader/ |
Bkav | fp******@bk**.com bk**@bk**.com bk**@bk**.vn |
BluePoint Security | **@bl***************.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
BullGuard | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender |
ByteHero | by******@16*.com |
CAT-QuickHeal | https://www.quickheal.com/submitticket/ |
Certego | https://www.certego.net/en/contatti/ |
ClamAV | http://www.clamav.net/reports/fp https://www.immunet.com/false_positive |
Clean-MX | ab***@cl******.de |
CMC | vu*******@cm********.com, su********@cm****.net |
Comodo | ma***********@av***.com https://www.comodo.com/home/internet-security/submit.php fa***********@av***.com https://www.comodo.com/home/internet-security/submit.php |
Constant Guard/xfinity | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Symantec |
CrowdStrike | VT*******@cr*********.com |
CrowdStrike Falcon | VT*******@cr*********.com |
Cybereason | vt*********@cy********.com |
Cylance | cy***************@cy*****.com https://web.archive.org/web/20190929165253/https://home-support.cylance.com/hc/en-us/articles/360026236014-FAQ-VirusTotal-Inquiry |
CyRadar | vi********@cy*****.com |
Cyren | https://www.cyren.com/support/reporting-av-misclassifications |
DNS8 | dn**@la****.pt |
Dr. Web | https://vms.drweb.com/sendvirus/ |
DrWeb: | vm*@dr***.com |
eGambit | https://tehtris.com/en/false-positive-negative-requests/ |
eGambit (Tehtris) | https://tehtris.com/egambit_fp.php |
Elastic | https://discuss.elastic.co/t/submitting-false-positives/232322 |
Emco | ma*****@em**********.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Emsisoft | su****@em******.com **@em******.com |
Endgame | in**@en*****.com |
eScan | **@es*****.com http://support.mwti.net/support/index.php |
ESET | https://support.eset.com/kb141/?page=content&id=SOLN141 |
ESET-NOD32 | https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab#SubmitFile |
Faronics | su*****@fa******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
FireEye | vi********@fi*****.com |
Forcepoint (websense) | su*****@fo********.com |
Fortinet | su*********@fo******.com |
Fortinet/FortiGuard | su*********@fo******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
FortKnox SpyEmergency/Netgate | mailto:re******@sp***********.com” data-original-string=”T4VSvxu+RnETnocJ9fLYSg==827nvp0X0QwIRrQqCdBRyUHRIVXf1gTMs5ySudyVuQNCNigmaGLlrftPLzuTKLvdTVwTsiNWQsGJaXyCuT9kc7sO/GuZzxyM06nGBfQTS6bEdW5elUhO3jtXIz/Du80PCbhEDyTsA/Y02T7AXtkpswT0313DAKk3WQkGY96RbM3JPiQeiUV32AykjOBtPvOSc8uBKViY/e759s2STU97seX9uNffOx14vBTebRCKWO3PrrA4c4WsDe6Pa0ORPyHkKLuMgb9vDcE+3knrXTWjVSTIrtOipvbXUo3t0GitTLNXIoKvU0nJsqZj4dMMP9Y1keJyKAAtN5MU7b+btCzpUY81Q==” title=”This contact has been encoded by Anti-Spam by CleanTalk. Click to decode. To finish the decoding make sure that JavaScript is enabled in your browser.?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
F-Prot | vi******@f-****.com |
F-Prot/FRISK | http://support.f-prot.com/index.php?/Tickets/Submit/RenderForm/7 |
F-Secure | sp*************@f-******.com, vs******@f-******.com https://www.f-secure.com/en/business/support-and-downloads/submit-a-sample https://www.f-secure.com/us-en/business/support-and-downloads/submit-a-sample |
G Data | https://su.gdatasoftware.com/us/sample-submission/ https://www.gdatasoftware.com/faq/consumer/submit-a-suspicious-file-app-or-url |
Gridinsoft | https://anti-malware.gridinsoft.com/false-detect/ |
Hacksoft | vi***@ha******.pe |
Hauri | vi******@ha***.kr |
Hitman Pro | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Bitdefender https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft |
HomePage | su*****@ae******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Ikarus | **@ik****.at, sa*****@ik****.at pr***@ik****.at |
Immunet Protect | http://www.immunet.com/contact/index.html |
Invincea | in**@in******.com |
Jiangmin | su*****@ji******.com sh*****@ji******.com |
K7 | re******@la**.com k7********@la**.com re******@k7*********.com <re******@k7*********.com>; |
K7AntiVirus / K7GW | su*****@k7*********.com |
Kaspersky | https://opentip.kaspersky.com/ https://my.kaspersky.com/?logonSessionData=MyAccount&returnUrl=en%2fkpc%2fsupport%2fviruslab |
Kaspersky: | ne******@ka*******.com |
Kingsoft (Cheetah) | op*******@cm**.com |
Lavasoft Ad-Aware | http://lavasoft.com/support/securitycenter/report_false_positives.php |
Lionic | https://www.lionic.com/reportfp/ |
Lumension | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Norman |
Malwarebytes | https://forums.malwarebytes.org/index.php?/forum/42-file-detections/ |
MAX (SaintSecurity) | ro**@ma******.com |
MaxSecure | te**@ma*********.com |
McAfee | vi************@av*******.com https://mysupport.mcafee.com/Eservice/Default.aspx vi************@mc****.com?subject=FALSE%3A%20This%20Sample%20Is%20A%20False%20Positive&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected vi************@mc****.com?subject=FALSE%3A%20This%20Sample%20Is%20A%20False%20Positive&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
McAfee-GW | vi********************@av*******.com |
Microsoft | mm**@su****.com |
Microsoft Security Essentials | https://www.microsoft.com/security/portal/Submission/Submit.aspx |
Microworld | sa*****@es*****.com |
Moon Secure | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Immunet_Protect |
Msecure | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Ikarus |
Nod32/ESET | sa*****@es**.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
NoraScan | su*****@no******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Norman: | an******@no****.no, su*****@no****.com |
nProtect (Inca) | vi********@in**.kr |
Palo Alto | vt*******************@pa**************.com |
Panda | fa************@pa***********.com, vi**********@pa***********.com https://www.pandasecurity.com/usa/homeusers/support/contact.htm?ts=1 https://pandasecurity.com/usa/homeusers/support/contact.htm?ts=1 fa************@pa***********.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Phising Database | https://github.com/mitchellkrogza/Phishing.Database#please-remove-my-domain-from-this-list- |
Preventon | sa****@pr*******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Qihoo-360 | https://www.360totalsecurity.com/en/suspicion/false-positive/ |
QuickHeal | vi******@qu*******.com |
Rising | http://mailcenter.rising.com.cn/filecheck_en/ |
Roboscan/ALYac | http://www.roboscan.com/support/virus_report.aspx |
Sangfor Engine Zero | sa**@sa*****.cn |
SecureAge APEX | https://uav.secureage.com/falsepositive/ |
Sentinel One | re****@se*********.com |
ShawSecure | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#McAfee |
SmartCOP | su*****@s-***.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Sophos | sa*****@so****.com https://secure.sophos.com/support/samples |
Spybot Search & Destroy | http://www.safer-networking.org/contact/detections/ |
SRN/Solo Antivirus | vl**@sr******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Symantec | https://submit.symantec.com/false_positive/ av******@sy******.com https://symsubmit.symantec.com/ |
Tachyon | is***@in**.kr (include detection name) |
Tencent | TA***@te*****.com |
TheHacker | vi***@ha******.pe, fa***********@ha******.pe |
thirtyseven4 | an*****@th**********.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Trapmine | **@tr******.com |
TrendMicro | https://www.trendmicro.com/en_us/about/legal/detection-reevaluation.html vi***@tr********.com, vi**********@tr********.com http://esupport.trendmicro.com/solution/en-us/1037634.aspx |
Trojan Remover/Simply Super Software | su*****@si*******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Trustlook | **@tr*******.com |
TrustPort | su*****@tr*******.com?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
Trustwave | AD*****@tr*******.com |
Untangle | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Immunet_Protect |
VBA32 | fe******@an********.by |
Verizon Internet Security | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#McAfee |
VIPRE | https://www.vipre.com/support/submit-false-positive/ |
Vipre/Sunbelt/Threattrack | https://www.vipreantivirus.com/support/submissions/false-positive.aspx |
Vir.IT | http://www.tgsoft.it/english/file_sospetti_eng.asp |
VirIT | https://www.tgsoft.it/clienti/inviaFile.asp |
ViRobot | vi******@ha***.kr |
VirusBlokAda/VBA32 | fe******@an********.by?subject=False%20Positive%20Submission&body=The%20sample%20is%20in%20a%20password%20protected%20zip%20file%0A%0AThe%20password%20for%20the%20attachment%20is%20infected |
VirusDie | pa******@vi******.com |
VIRUSfighter | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Sophos |
Webroot | https://www.webroot.com/us/en/business/support/vendor-dispute-contact-us https://www.webrootanywhere.com/servicewelcome.asp |
Xvirus | http://xvirus.net/submit.html |
Yandex | ya************@su*****.ru |
Yomi | yo******************@yo***.company |
Zemana | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Emsisoft https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#G_Data https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Ikarus https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Dr._Web |
Zillya | vi***@zi****.com an*******@zi****.com |
ZoneAlarm | zo******************@ch********.com https://opentip.kaspersky.com/ |
ZoneAlarm/Check Point | https://www.techsupportalert.com/how-to-report-malware-or-false-positives-to-multiple-antivirus-vendors/#Kaspersky |
Zoner | fa***@zo************.com |