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Rising False Positive & Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is Rising flagging your website or file?

If Rising is flagging your site or a file — often showing up as generic malware/PUA detections (Rising engine, e.g. Malware.* / Trojan.* on VirusTotal) — it is either a real infection or a false positive from a past issue. Here is how to get it cleared.

Step 1 — Confirm it is really a false positive

Do not request removal while malware is still present, or the flag returns. Check first:

If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.

Step 2 — Report the false positive to Rising

Rising’s Chinese FileCheck form is live; the English form was retired. Submit here: mailcenter.rising.com.cn/FileCheck

  1. Update Rising and re-scan to confirm.
  2. Open the FileCheck center and pick “误报文件上报” (false-positive report).
  3. Upload the compressed file.
  4. Save the “RS”-prefixed ticket code to track results.
  5. If needed, follow up by emailing fp@rising.com.cn.

Good to know: The Chinese form is live in 2026, but the English form (filecheck_en) is retired and now redirects to fp@rising.com.cn. Archive password convention: “clean”.

Step 3 — If the warning keeps coming back

A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix. I am a USA-based WordPress security specialist: I remove the infection completely, submit the delisting on your behalf, and harden the site so it stays clean.

Get my site cleaned · See how it works · read my client reviews.

Frequently asked questions

How long does Rising take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days. Submitting while still infected only restarts the clock.

It keeps coming back — why? Because the real infection (a backdoor, rogue admin, or database payload) is still there. A full cleanup stops the loop.

More removal guides: Qihoo 360 (360 Total Security), Tencent, Sangfor Engine Zero · all vendor guides · full report-link directory.