Trapmine False Positive & Blacklist Removal
By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026
Is Trapmine flagging your website or file?
If Trapmine is flagging your site or a file — often showing up as ML labels (e.g. Suspicious.Low.ML.Score, Malicious.Moderate.ML.Score) — it is either a real infection or a false positive from a past issue. Here is how to get it cleared.
Step 1 — Confirm it is really a false positive
Do not request removal while malware is still present, or the flag returns. Check first:
- Run my free Is My Site Hacked? checker.
- Cross-check on VirusTotal to see every engine flagging you.
If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.
Step 2 — Report the false positive to Trapmine
Trapmine is email-only. Submit here: fp@trapmine.com (email)
- Open the VirusTotal report and copy the file SHA-256/permalink.
- Email fp@trapmine.com with the permalink, file name, and a short statement it is a false positive.
- Attach or link the sample.
- Request the ML verdict be corrected/whitelisted.
- Follow up — replies can be slow.
Good to know: Trapmine’s technology was acquired by SonicWall (Oct 2023); the engine still appears on VirusTotal but support is thin.
Step 3 — If the warning keeps coming back
A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix. I am a USA-based WordPress security specialist: I remove the infection completely, submit the delisting on your behalf, and harden the site so it stays clean.
Get my site cleaned · See how it works · read my client reviews.
Frequently asked questions
How long does Trapmine take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days. Submitting while still infected only restarts the clock.
It keeps coming back — why? Because the real infection (a backdoor, rogue admin, or database payload) is still there. A full cleanup stops the loop.
More removal guides: Acronis, AhnLab (V3), Cybereason · all vendor guides · full report-link directory.