Trapmine False Positive & Blacklist Removal

By DrGlenn — USA-based WordPress security specialist· 290+ cleanups across 34 countries· Updated June 22, 2026

Is Trapmine flagging your website or file?

If Trapmine is flagging your site or a file — often showing up as ML labels (e.g. Suspicious.Low.ML.Score, Malicious.Moderate.ML.Score) — it is either a real infection or a false positive from a past issue. Here is how to get it cleared.

Step 1 — Confirm it is really a false positive

Do not request removal while malware is still present, or the flag returns. Check first:

• Run my free Is My Site Hacked? checker.
• Cross-check on VirusTotal to see every engine flagging you.

If anything turns up, get it fully cleaned first — deleting the visible malware is not enough if a backdoor remains.

Step 2 — Report the false positive to Trapmine

Trapmine is email-only. Submit here: fp@trapmine.com (email)

1. Open the VirusTotal report and copy the file SHA-256/permalink.
2. Email fp@trapmine.com with the permalink, file name, and a short statement it is a false positive.
3. Attach or link the sample.
4. Request the ML verdict be corrected/whitelisted.
5. Follow up — replies can be slow.

Good to know: Trapmine’s technology was acquired by SonicWall (Oct 2023); the engine still appears on VirusTotal but support is thin.

Step 3 — If the warning keeps coming back

A detection that returns after you have been cleared almost always means the infection was never fully removed — usually a backdoor in a theme file, a rogue admin user, or malware in the database. That is exactly what I fix. I am a USA-based WordPress security specialist: I remove the infection completely, submit the delisting on your behalf, and harden the site so it stays clean.

Get my site cleaned · See how it works · read my client reviews.

A Trapmine verdict such as malicious.moderate.ml.score is a machine-learning score rather than a named threat. What VirusTotal confidence labels really mean covers how to weigh it.

Frequently asked questions

How long does Trapmine take to clear a false positive? Once the site/file is genuinely clean and you have submitted the request, most are resolved within a few days. Submitting while still infected only restarts the clock.

It keeps coming back — why? Because the real infection (a backdoor, rogue admin, or database payload) is still there. A full cleanup stops the loop.

More removal guides: Acronis, AhnLab (V3), Cybereason · all vendor guides · full report-link directory.